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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      59% would recommend to a friend

      (633 total reviews)
      avatar

      Hayden Brown

      55% approve of CEO

      43% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      633 reviews
      1.0
      May 28, 2023

      Good

      Online typing work
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get time to understand work

      Cons

      Working space is well and better

      2.0
      May 26, 2023

      Lost and Listless

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Upwork provides real economic opportunity to freelancers around the world. Look at some of the reviews here; a lot of the positive ones are from people who clearly found work THROUGH Upwork and love the company as a result. This is a good thing, but it distorts their reputation on Glassdoor because those people don't actually work FOR the company. - WLB was good before I left. - The company's raison d'être is worthwhile.

      Cons

      - The C-suite has been a revolving door over the last year except for the CEO. She is the constant during this downturn and, as others have pointed out, deserves to be let go. I can't believe activist investors haven't demanded that she be fired as the stock price is in the gutter and guidance is only getting worse. - Generative AI represents a real threat to the company. There is no compelling reason to hire a logo designer, contract for data entry, etc. in the future if AI can do it for you. Based on current trends, this company will struggle to integrate any type of compelling AI into their product while it eats away at their core value prop to customers. - Ancient tech stack that makes work impossible. - Testing methodology is slow and incremental improvements are treated as huge victories. They miss the forest for the trees.

      5.0
      May 25, 2023

      Positive work environment

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work culture Collaborative environment

      Cons

      Lot of changes in C-suite in last 6 months which seems generally concerning at times.

      Viewing 295 - 297 of 633 Reviews
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      ReviewsUpwork reviews

      Glassdoor has 921 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.