VFS Global reviews

4.1

80% would recommend to a friend

(1,527 total reviews)
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Zubin Karkaria

88% approve of CEO

77% positive business outlook

VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Regierung & öffentliche Verwaltung industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jul 20, 2025

Best Employer

Recommend
CEO approval
Business Outlook

Pros

The recruitment process was smooth, professional, and efficient, making a great first impression. Since joining, I’ve experienced a supportive and positive work environment where teamwork, respect, and open communication are encouraged. Vfs Global values employee wellbeing, offers great opportunities for growth, and promotes a healthy work-life balance. I’m proud to be part of such a global and inclusive organization.

Cons

I can’t see anything not okay

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VFS Global Response
11mo
Thank you for your thoughtful and positive feedback. We’re glad to hear that your recruitment experience was smooth and that you’ve found a supportive and respectful work environment at VFS Global. It’s rewarding to know that our efforts toward employee wellbeing, inclusivity, and professional growth are making a meaningful impact. We truly value your contribution and wish you all the very best for tenure with VFS Global
5.0
Jul 17, 2025

Experience with VFS Global

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. The organization benefits from a well-structured leadership model, enabling quick decision-making and smooth operations. 2. Promotes a collaborative and inclusive culture, contributing to low turnover rates and high employee morale 3. With a strong focus on innovation, the organization continuously improves its products and internal processes. 4. Employees are encouraged to upskill through training programs and career development plans. 5. Customer feedback is regularly gathered and acted upon, helping the organization stay competitive.

Cons

1. Cross-departmental communication is inconsistent, leading to duplicated work or missed deadlines. 2. While the company supports day-to-day work well, long-term career development programs are underdeveloped.

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VFS Global Response
11mo
Thank you for your detailed and constructive feedback. We're pleased to know that you value our leadership approach, inclusive culture, innovation-driven mindset, and our commitment to both employee development and customer responsiveness. These are core pillars of our organization. We also acknowledge your concerns regarding cross-departmental communication and long-term career development planning. These are valid points, and we are actively working on strengthening interdepartmental collaboration and enhancing our strategic development programs to provide more structured growth opportunities. Your insights are valuable and help us improve. Please feel free to reach out to us at communication@vfsglobal.com if you’d like to share more.
3.0
Jul 16, 2025

VFS

Recommend
CEO approval
Business Outlook

Pros

Exposure to international visa processes and consular procedures Step towards career in administration

Cons

Compensation is below industry average for the volume and sensitivity of work Career growth is limited, especially in local offices High workload during peak seasons with minimal staffing support Limited scope for creativity or decision-making Rigid policies and micromanagement

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VFS Global Response
11mo
Thank you for sharing your feedback. We’re glad you valued the exposure to international visa processes and recognized the administrative career stepping stone that VFS Global offers. We acknowledge your concerns regarding compensation, growth opportunities, and workload. VFS Global continuously benchmarks roles against industry standards and works to enhance employee experience through structured career paths and support systems. Constructive feedback from current and former employees plays a key role in helping us evolve. We are committed to creating a more inclusive, agile, and empowering workplace, and your suggestions will be shared with the relevant teams for further consideration. If you’d like to share more specific input, feel free to write to us at communication@vfsglobal.com.
Viewing 367 - 369 of 1,527 Reviews

Glassdoor has 1,838 VFS Global reviews submitted anonymously by VFS Global employees. Read employee reviews and ratings on Glassdoor to decide if VFS Global is right for you.