Does VFS Global pay their employees well?

According to anonymously submitted Glassdoor reviews, VFS Global employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at VFS Global. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at VFS Global?

80% of VFS Global employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VFS Global 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at VFS Global?

Operations Officer (137) , Deputy Manager (110) , Submission Officer (90) , Operation Officer (80) , Officer (69) , Visa Officer (64) , Manager (57) , Officer - Operations (51) , Operations Manager (40) , Senior Manager (39) , Deputy General Manager (31) , Operations (31) , Senior Officer (27) , Deputy Manager - Operations (23) , Human Resources Manager (16)

What are the pros of working at VFS Global according to real employee reviews?

"Good company policies and work culture" ((in 60 reviews)); "My colleagues were good hardworking people" ((in 60 reviews)); "Work life balance is good in the company" ((in 58 reviews)); "Good work environment & Career growth wise also its good" ((in 58 reviews)); "Growth opportunity if you are good enough and keep developing your skills." ((in 43 reviews))

What are the cons of working at VFS Global according to real employee reviews?

"Very bad management and disorganised" ((in 90 reviews)); "Extended working hours at times" ((in 46 reviews)); "Pay is low and there is no guarantee of permanent employment." ((in 32 reviews)); "Work can be repetitive and long hours" ((in 22 reviews)); "there will be better if there is a rotation for staff for country level to share their experience and build a higher communication and knows what other VAC are doing on ground." ((in 8 reviews))

VFS Global reviews

4.1

80% would recommend to a friend

(1,524 total reviews)

Zubin Karkaria

88% approve of CEO

78% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Senior management

3.9

Work/Life balance

3.9

Career opportunities

3.8

Compensation and benefits

VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,524 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Regierung & öffentliche Verwaltung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jan 21, 2026

A Dynamic Work Environment Where Teamwork Truly Matters

Officer

Recommend

CEO approval

Business Outlook

Pros

clear procedures and structured daily tasks working hours and schedule are reasonable and well-structured multicultural customer interactions supportive team members

Cons

it requires constant accuracy that can be mentally exhausting at times employee benefits are limited and may not meet expectations responses to employee requests can sometimes be slow

VFS Global Response

4mo

Thank you for taking the time to share your feedback. We’re glad to know that you value our clear procedures, structured work schedules, multicultural exposure, and the supportive team environment. We also appreciate your honest inputs regarding the need for sustained accuracy, employee benefits, and response timelines. These are important areas for us, and your feedback will be shared with the relevant teams for review. We continuously evaluate our compensation structures, benefits, and internal processes to enhance employee satisfaction and retention. Thank you once again for your valuable feedback, which helps us improve our workplace experience.

5.0

Jan 21, 2026

Supportive and Professional Workplace at VFS Global

Dm administration

Recommend

CEO approval

Business Outlook

Pros

Professional and structured work environment Good learning opportunities in visa and customer service processes Supportive team and cooperative colleagues Exposure to international clients and embassy procedures Clear roles and standardized workflows Good brand reputation and global presence Improves communication and documentation skills

Cons

No major cons No significant drawbacks observed. No major issues experienced during my tenure.

VFS Global Response

4mo

Thank you for sharing your positive feedback. We’re pleased to know that you value the professional and structured work environment, learning opportunities, supportive teams, and exposure to international clients. It’s encouraging to hear that our standardized processes, global presence, and brand reputation have contributed positively to your experience and skill development. We truly appreciate your feedback and thank you for being part of the organization.

1.0

Jan 21, 2026

officer

Officer

Recommend

CEO approval

Business Outlook

Pros

regular working time, weekends,water,tea and toilet

Cons

toilet used by customers so it is not clean, poor salary, small kitchen, transportation, food and language allowance is not enough, side benefits are not enough

Viewing 43 - 45 of 1,524 Reviews

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VFS Global reviews

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A Dynamic Work Environment Where Teamwork Truly Matters

Supportive and Professional Workplace at VFS Global

officer

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