VFS Global reviews

4.1

80% would recommend to a friend

(1,524 total reviews)
avatar

Zubin Karkaria

88% approve of CEO

78% positive business outlook

VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,524 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Regierung & öffentliche Verwaltung industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Very well intergrated and respected

Cons

No cons as we are an extremely diverse team and work extremely well together irrespective of race, colour, religion or creed.

avatar
VFS Global Response
7mo
Thank you for your wonderful feedback! We truly appreciate your recognition of our inclusive and respectful work culture. It’s great to hear that you value the diversity and collaboration within the team — this is exactly what we strive for at VFS Global.
5.0
Oct 28, 2025

Best

Recommend
CEO approval
Business Outlook

Pros

The best place to work great team and great environment

Cons

none nothing bad great work place

avatar
VFS Global Response
7mo
Thank you for your positive feedback! We're delighted to know you enjoy working with your team and appreciate the work environment at VFS Global. It’s great to hear that your experience has been so positive. We wish long and successful career with VFS Global.
1.0
Oct 26, 2025
Recommend
CEO approval
Business Outlook

Pros

None . This company uses employees to do all the dirty work . They want to us to lie and sell services and the clients think we make money from it. We make millions in sales but unfortunately staff dont receive anything .

Cons

Managers sit and do nothing whole day, they have dumb meetings which could have basically been an email! . They think we have free time to hear their rants about getting more sales. They created an incentive scheme which is not achievable , we make millions in sales for the month but staff get like r300 or r500 at most . It has been designed so staff doesn't earn anything. Management doesn't allow us to join a trade union! The embassy is paying vfsglobal per application submitted but vfsglobal tells the staff they dont have money !. How do you have money to buy management lunch everyday? How do you have money to send managers on travel around the world !..they send employees to work in other foreign locations and pay for expensive stays in hotels .. where do you have that money when you state you struggling to pay us a decent wage . Vfsglobal states the salaries are benchmarked , that's ridiculous how can a submissions officer earn the same as a security guard ?.. thats not benchmarking that's exploitation. Supervisors transferred over and became deputy managers .. there's more responsibilities and more duties but they did not increase the salary ! Hr and operational management state its part of your duties ! ..let me highlight that there was never these duties in the previous company! There isn't equal distribution of employee benefits.. some staff get provident fund and 13 th cheque while others don't.. how is this fair ? This company needs to be unionized to ensure fair practices are implemented!

avatar
VFS Global Response
6mo
We are sorry to read about your experience. At VFS Global, we place strong emphasis on fairness, transparency, and employee well-being across all our operations worldwide. Our incentive and compensation structures are designed based on job roles, market benchmarks, and local statutory norms. Staff salaries are benchmarked through Mercer, and increments are determined accordingly to ensure both internal equity and external competitiveness. Managers may be required to travel periodically for business purposes, which is a standard part of their role, as in most organisations. VFS Global operates in full compliance with the local labour laws of each country of operation. Employee benefits including provident fund, annual bonuses, and health coverage are extended in accordance with statutory frameworks and internal eligibility criteria. We truly value the dedication and contribution of our people, and continuously strive to enhance employee engagement and workplace satisfaction. We encourage you to share your specific feedback directly with your HR Business Partner or via the confidential employee feedback channels, so your concerns can be reviewed and addressed constructively.
Viewing 88 - 90 of 1,524 Reviews

Glassdoor has 1,833 VFS Global reviews submitted anonymously by VFS Global employees. Read employee reviews and ratings on Glassdoor to decide if VFS Global is right for you.