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      VFS Global

      Engaged Employer

      VFS Global reviews

      4.1

      80% would recommend to a friend

      (1,524 total reviews)
      avatar

      Zubin Karkaria

      88% approve of CEO

      78% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Senior management

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Compensation and benefits

      VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,524 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Regierung & öffentliche Verwaltung industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Oct 1, 2025

      Fast-Paced, People-Focused: A Balancing Act at VFS Global

      Operations executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      By working at VFS Global you get to assist people from various nationalities and backgrounds, which sharpens your communication skills and cultural awareness. Despite the fast-paced environment, colleagues often collaborate closely to manage volume and ensure fair service delivery.

      Cons

      There are no cons to highlight — instead, I see meaningful areas of growth. The fast-paced nature of the role helps build resilience and sharpens multitasking, while the structured processes promote consistency and precision in service delivery.

      avatar
      VFS Global Response
      8mo
      Thank you for taking the time to share your experience. We’re glad to know you value the opportunity to work with people from diverse backgrounds and appreciate the collaborative spirit within our teams. We also take note of your suggestion on workforce planning during peak periods — this is indeed an important focus area for us to ensure both operational excellence and employee well-being. Wishing you continued success in your journey with VFS Global.
      5.0
      Oct 1, 2025

      VFS REVIEW

      Visa immigration advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good colleagues good pay paid holidays

      Cons

      Less staffing huge application count less infrastructure

      avatar
      VFS Global Response
      8mo
      Thank you for your feedback. We’re glad you value the supportive colleagues, compensation, and paid leave benefits. Regarding your concerns about staffing, infrastructure, and high application volumes, the nature of our business is such that there are seasonal variations. However, we ensure that working hours remain in compliance with government regulations, and overtime payments are governed by statutory requirements. We continue to review resources and facilities to enhance the employee experience
      5.0
      Oct 1, 2025

      Empowering Workplace with Strong Values and Growth Opportunities

      Deputy manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      VFS Global is a fantastic place to grow professionally. The company promotes a culture of integrity, collaboration, and continuous improvement. As part of the operations team, I’ve experienced strong leadership support, structured processes, and a genuine focus on employee development. It’s rewarding to be part of a global organization that values both service excellence and its people.

      Cons

      While VFS Global offers great opportunities for growth, some processes can be quite rigid due to the nature of compliance and global standards. At times, decision-making can be slow, and cross-functional coordination may require extra effort. However, these challenges are part of working in a large, structured organization and often lead to long-term improvements.

      avatar
      VFS Global Response
      8mo
      Thank you for sharing such a thoughtful review. We’re delighted to hear your positive feedback about VFS Global’s culture, leadership, and focus on employee development. Your recognition of our commitment to integrity, collaboration, and continuous improvement is truly appreciated. We also take note of your observations regarding process rigidity and cross-functional coordination — these are valuable insights that help us identify areas for enhancement as we continue to strengthen our global operations. Wishing you continued success and growth in your journey with VFS Global.
      Viewing 118 - 120 of 1,524 Reviews
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      ReviewsVFS Global reviews

      Glassdoor has 1,834 VFS Global reviews submitted anonymously by VFS Global employees. Read employee reviews and ratings on Glassdoor to decide if VFS Global is right for you.