VFS Global reviews

4.1

80% would recommend to a friend

(1,526 total reviews)
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Zubin Karkaria

88% approve of CEO

78% positive business outlook

VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Regierung & öffentliche Verwaltung industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jan 21, 2026

Vfs swiss istanbul

Recommend
CEO approval
Business Outlook

Pros

Great, Dynamic, Smart Team. Payments are on time Nice working hours

Cons

Personally, location because i spend around 2 - 2.30 hours daily

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VFS Global Response
4mo
Thank you for sharing your feedback. We understand that commute time can be challenging and appreciate you highlighting this concern. We also value your suggestion regarding the localization of IT support, especially considering time-zone differences. Your feedback has been noted and will be shared with the relevant teams for review and consideration as we continue to improve employee experience and operational efficiency.
4.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

clear procedures and structured daily tasks working hours and schedule are reasonable and well-structured multicultural customer interactions supportive team members

Cons

it requires constant accuracy that can be mentally exhausting at times employee benefits are limited and may not meet expectations responses to employee requests can sometimes be slow

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VFS Global Response
4mo
Thank you for taking the time to share your feedback. We’re glad to know that you value our clear procedures, structured work schedules, multicultural exposure, and the supportive team environment. We also appreciate your honest inputs regarding the need for sustained accuracy, employee benefits, and response timelines. These are important areas for us, and your feedback will be shared with the relevant teams for review. We continuously evaluate our compensation structures, benefits, and internal processes to enhance employee satisfaction and retention. Thank you once again for your valuable feedback, which helps us improve our workplace experience.
5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Professional and structured work environment Good learning opportunities in visa and customer service processes Supportive team and cooperative colleagues Exposure to international clients and embassy procedures Clear roles and standardized workflows Good brand reputation and global presence Improves communication and documentation skills

Cons

No major cons No significant drawbacks observed. No major issues experienced during my tenure.

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VFS Global Response
4mo
Thank you for sharing your positive feedback. We’re pleased to know that you value the professional and structured work environment, learning opportunities, supportive teams, and exposure to international clients. It’s encouraging to hear that our standardized processes, global presence, and brand reputation have contributed positively to your experience and skill development. We truly appreciate your feedback and thank you for being part of the organization.
Viewing 226 - 228 of 1,526 Reviews

Glassdoor has 1,837 VFS Global reviews submitted anonymously by VFS Global employees. Read employee reviews and ratings on Glassdoor to decide if VFS Global is right for you.