VFS Global reviews

4.1

80% would recommend to a friend

(1,527 total reviews)
avatar

Zubin Karkaria

88% approve of CEO

78% positive business outlook

VFS Global has an employee rating of 4.1 out of 5 stars, based on 1,527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The VFS Global employee rating is in line with the average (within 1 standard deviation) for employers within the Regierung & öffentliche Verwaltung industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jan 9, 2026

Mixed Feeling

Recommend
CEO approval
Business Outlook

Pros

Work Culture & Flexi Timing is the Best you can enjoy over here that is 8 Hrs Productive

Cons

Slow Management, Lot of Approval Process

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VFS Global Response
5mo
Thank you for sharing your feedback. We appreciate your positive comments on the work culture and flexible timings. As the nature of our business involves handling sensitive information, multiple approval stages are essential to ensure accuracy and compliance while continuing operations. Your suggestions regarding increments and bonuses have been noted and shared with management for consideration.
5.0
Dec 21, 2025

Company Review

Recommend
CEO approval
Business Outlook

Pros

International work experience Official association with diplomatic missions Professional Development Structured work environment Experience in customer service Teamwork and networking

Cons

Pay and benefits concerns Slow career advancement Delays in IT service resolution Workplace bureaucracy Perceived lack of recognition and appreciation

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VFS Global Response
5mo
Thank you for sharing your detailed feedback. We appreciate your positive comments on the international exposure, professional development, and structured work environment. We also note your concerns regarding pay and benefits, career progression, IT service responsiveness, workplace processes, and recognition. Your inputs have been shared with the relevant teams for review and improvement.
1.0
Dec 17, 2025

Visa officer at Lower Parel

Recommend
CEO approval
Business Outlook

Pros

Managers are good and easily accessible

Cons

The work environment is extremely poor and stressful. There is a fixed reporting time, but no fixed logout time. Employees are expected to stay until targets are completed, no matter how long it takes. Management applies constant pressure, with unrealistic targets and no consideration for work-life balance. Long working hours are normal, appreciation is rare, and employee well-being is largely ignored. Communication is often harsh, support is minimal, and the overall culture creates mental fatigue and burnout rather than motivation.

Viewing 247 - 249 of 1,527 Reviews

Glassdoor has 1,838 VFS Global reviews submitted anonymously by VFS Global employees. Read employee reviews and ratings on Glassdoor to decide if VFS Global is right for you.