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VMware Associate Technical Support Engineer reviews

4.4

99% would recommend to a friend

(21 total reviews)
avatar

Raghu Raghuram

100% approve of CEO

89% positive business outlook

Associate Technical Support Engineer employees have rated VMware with 4.4 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Associate Technical Support Engineer professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Associate Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

21 reviews
2.0
May 29, 2015
Recommend
CEO approval
Business Outlook

Pros

- Good Salary - Initial Training program gets you a basic idea of the Product very well.

Cons

- Unlike the Dev team, if you are in PSO you don't have a clear purpose defined. - You hop on calls to solve customer issues to realize you don't know many things about Company's own Product. - There is no interaction between the teams in AW, Dev's despise QA and they in turn despise PSO. - If you are looking to learn more then PSO is not a team for you. Nobody encourages you to learn the whole stack but just enough knowledge to solve tickets. - Average team mostly convincing Customer that the problem is at their end rather than taking feedback and making a great product, Why ? Communication Gap between teams.

5.0
Oct 21, 2013

Awesome

Recommend
CEO approval
Business Outlook

Pros

GREAT Benefits, It seems that every time I turn around, they improve benefits and add something else. Flexible work schedule, and working from home is great.

Cons

Work load is heavy. Communication is often lacking. But they are working on communication improvements.

5.0
Oct 8, 2012

Awesome Workplace

Recommend
CEO approval
Business Outlook

Pros

People with diverse background and experiences. Great place to learn and challenge yourself.

Cons

If you are not a team player, you wont enjoy it here

Viewing 19 - 21 of 21 Reviews

Glassdoor has 12,008 VMware reviews submitted anonymously by VMware employees. Read employee reviews and ratings on Glassdoor to decide if VMware is right for you.