Is VMware a good company to work for as a Technical Support Engineer II?

Technical Support Engineer II professionals working at VMware have rated their employer with 4.3 out of 5 stars in 56 Glassdoor reviews. This is a lower than average score with the overall rating of VMware employees being 4.4 out of 5 stars. Search open Technical Support Engineer II Jobs at VMware now and start preparing for your job interview by browsing frequently asked Technical Support Engineer II interview questions at VMware .

Does VMware pay Technical Support Engineer II employees well?

Technical Support Engineer II professionals rate their compensation and benefits at VMware with 4.5 out of 5 stars based on 56 anonymously submitted employee reviews. This is 2.2% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer II salaries and benefits at VMware .

How happy are Technical Support Engineer II professionals working at VMware?

90% of Technical Support Engineer II employees at VMware would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Technical Support Engineer II professionals have also rated VMware with a 3.9 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at VMware?

Member Of Technical Staff (460) , Technical Support Engineer (327) , Senior Member of Technical Staff (246) , Software Engineer (215) , Staff Engineer (205) , Business Analyst (147) , Senior Manager (136) , Account Executive (132) , Director (130) , Senior Software Engineer (128) , Manager (106) , Intern (102) , Sales (94) , Member of Technical Staff(MTS) (92) , Account Manager (88)

What are the pros of working at VMware according to real employee reviews?

"The benefits are great and the Palo Alto campus is gorgeous." ((in 967 reviews)); "You can learn so much from VMware and give back to charities while still enjoying a good work life balance." ((in 939 reviews)); "Great for people really into coding and those who don't like much customer face to face dealings" ((in 763 reviews)); "Pay is good but you cannot spend as you don't know when your job will be gone." ((in 412 reviews)); "Good salaries even if there is a lot of difference in the same role: the suggestions is to negotiate very well at the beginning!" ((in 376 reviews))

What are the cons of working at VMware according to real employee reviews?

"There are some bad managers I have worked with" ((in 239 reviews)); "frequent org changes and layoffs" ((in 139 reviews)); "Upper management is bad which creates hierarchy" ((in 69 reviews)); "Middle management is incompetent, and multiple layers slow down or stop anything which requires an approval" ((in 59 reviews)); "Senior management has basically ignored the last 50 years or so of management best practices." ((in 48 reviews))

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VMware Technical Support Engineer II reviews

4.3

90% would recommend to a friend

(56 total reviews)

Raghu Raghuram

83% approve of CEO

77% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Compensation and benefits

4.4

Culture & values

4.3

Career opportunities

3.9

Work/Life balance

3.7

Senior management

Technical Support Engineer II employees have rated VMware with 4.3 out of 5 stars, based on 56 company reviews on Glassdoor. This indicates that most Technical Support Engineer II professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Technical Support Engineer II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

56 reviews

5.0

Sep 1, 2023

Good Work Culture

Technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

Good Work Culture and learning opportunities.

Cons

None that I can think of.

4.0

May 4, 2023

Great work culture

Technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

Amazing work culture Alot to learn Great teams Good benefits Exposure to huge global customer catalog

Cons

Specific nature of certain work areas can get super busy and ticket backlogs are a thing, can cause burnout if managementis not good. Disconnect between frontline Support Engineers and Senior upper management im certain areas.

4.0

Mar 31, 2023

Overall a very good place to work

Technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

Good benefits, great team members, good pay

Cons

Work can get repetitive and it can get tiring working with abusive customers

Viewing 7 - 9 of 56 Reviews

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