Is VMware a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at VMware have rated their employer with 4.3 out of 5 stars in 306 Glassdoor reviews. This is a lower than average score with the overall rating of VMware employees being 4.4 out of 5 stars. Search open Technical Support Engineer Jobs at VMware now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at VMware .

Does VMware pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at VMware with 4.4 out of 5 stars based on 306 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at VMware.

What are the top reviewed jobs at VMware?

Member Of Technical Staff (458) , Technical Support Engineer (327) , Senior Member of Technical Staff (245) , Software Engineer (215) , Staff Engineer (205) , Business Analyst (147) , Senior Manager (136) , Account Executive (132) , Director (130) , Senior Software Engineer (128) , Manager (106) , Intern (102) , Sales (94) , Member of Technical Staff(MTS) (92) , Account Manager (88)

What are the pros of working at VMware according to real employee reviews?

"The benefits are great and the Palo Alto campus is gorgeous." ((in 994 reviews)); "You can learn so much from VMware and give back to charities while still enjoying a good work life balance." ((in 941 reviews)); "Great for people really into coding and those who don't like much customer face to face dealings" ((in 768 reviews)); "Pay is good but you cannot spend as you don't know when your job will be gone." ((in 419 reviews)); "Work culture is good..you will learn lot of things here if you put your own effort" ((in 377 reviews))

What are the cons of working at VMware according to real employee reviews?

"This alone tells you how bad management is and how stressful it is to work for this company." ((in 414 reviews)); "I had a very Bad manager" ((in 237 reviews)); "Frequent Layoffs twice in a year" ((in 139 reviews)); "Upper management is bad which creates hierarchy" ((in 69 reviews)); "Mediocre middle management." ((in 62 reviews))

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VMware Technical Support Engineer reviews

4.3

88% would recommend to a friend

(306 total reviews)

Raghu Raghuram

88% approve of CEO

74% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Culture & values

4.4

Compensation and benefits

4.2

Career opportunities

3.9

Senior management

3.8

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Technical Support Engineer employees have rated VMware with 4.3 out of 5 stars, based on 306 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

306 reviews

3.0

Dec 14, 2020

No growth opportunities

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Team members are great including front line managers

Cons

Upper management is disconnected from the frontline employees.

2.0

Nov 10, 2020

Workspace One GSS management has lost their way

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good benefits Team itself is usually very helpful and tight Company-wide D&I initiatives are top notch

Cons

-Empty promises regarding movement that doesn't involve moving within support -Management only cares about numbers -Post-COVID management is not prepared to handle issues that arise with depression/anxiety -Managers will go over your head to punish, rather than learn and adapt, not providing solutions -Workspace One GSS teams do not hold true to all company values that the larger company and other teams uphold -No internal accountability - customer facing support expected to hold to SLAs, but internal SLAs for escalations are not upheld and blame rolls downhill to support

5.0

Nov 9, 2020

review of technical support

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

-Great work/life balance -Good recognition for work done

Cons

- none to mention specifically at this time.

Viewing 166 - 168 of 306 Reviews

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