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VMware Technical Support Engineer reviews

4.3

88% would recommend to a friend

(306 total reviews)
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Raghu Raghuram

88% approve of CEO

74% positive business outlook

Technical Support Engineer employees have rated VMware with 4.3 out of 5 stars, based on 306 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

306 reviews
1.0
Jul 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Fantastic place to gain experience as companies love VMware on your CV. You will meet a lot of like minded people who are very knowledgeable in what they do. The people that work in VMware make VMware the company that it is. Unfortunately it seems that for the past 6 months VMware has had an overflow of employees who are leaving the company. This in turn has put a great amount of pressure on the people who are currently still with VMware.

Cons

Management in VMware is one of the worst I have ever experienced. Promises are made but very rarely kept. Pressure is piled on to perform and get results that are ridiculous and impossible to achieve. Company (Management) needs to focus on weeding out the managers that are the reason for all of the senior engineers leaving the company. Currently VMware is not offering a competitive wage. A similar job in other tech companies can easily result in a 100% increase in wage. This is another reason why people are leaving VMware. If the management stopped focusing on hiring WPP's (who definitely deserve the chance to get back to work) and put more effort into keeping people with experience the company would have a much better foot to stand on compared to other tech companies. Also, in relation to the wages it is advisable to pay the industry standard rate instead of trying to get by with measly pay increases of 2-3%

4.0
Jun 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The company is willing to train you in all aspects of IT providing you show an aptitude to want to learn. There engineers are highly skilled with a wealth of knowledge coming from all areas of IT.

Cons

The job is not easy with high work loads and constant pressure to achieve metric goals setup by the higher management

Viewing 253 - 255 of 306 Reviews

Glassdoor has 12,007 VMware reviews submitted anonymously by VMware employees. Read employee reviews and ratings on Glassdoor to decide if VMware is right for you.