Is VMware a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at VMware have rated their employer with 4.3 out of 5 stars in 306 Glassdoor reviews. This is a lower than average score with the overall rating of VMware employees being 4.4 out of 5 stars. Search open Technical Support Engineer Jobs at VMware now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at VMware .

Does VMware pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at VMware with 4.4 out of 5 stars based on 306 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at VMware.

What are the top reviewed jobs at VMware?

Member Of Technical Staff (458) , Technical Support Engineer (327) , Senior Member of Technical Staff (245) , Software Engineer (215) , Staff Engineer (205) , Business Analyst (147) , Senior Manager (136) , Account Executive (132) , Director (130) , Senior Software Engineer (128) , Manager (106) , Intern (102) , Sales (94) , Member of Technical Staff(MTS) (92) , Account Manager (88)

What are the pros of working at VMware according to real employee reviews?

"The benefits are great and the Palo Alto campus is gorgeous." ((in 978 reviews)); "You can learn so much from VMware and give back to charities while still enjoying a good work life balance." ((in 950 reviews)); "Great for people really into coding and those who don't like much customer face to face dealings" ((in 753 reviews)); "Pay is good but you cannot spend as you don't know when your job will be gone." ((in 426 reviews)); "Good salaries even if there is a lot of difference in the same role: the suggestions is to negotiate very well at the beginning!" ((in 391 reviews))

What are the cons of working at VMware according to real employee reviews?

"Poor Management and HR which is not helpful" ((in 420 reviews)); "There are some bad managers I have worked with" ((in 245 reviews)); "frequent org changes and layoffs" ((in 139 reviews)); "Upper management is bad which creates hierarchy" ((in 69 reviews)); "Middle management is incompetent, and multiple layers slow down or stop anything which requires an approval" ((in 59 reviews))

VMware Technical Support Engineer reviews

4.3

88% would recommend to a friend

(306 total reviews)

Raghu Raghuram

88% approve of CEO

74% positive business outlook

Ratings by demographic groups

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Technical Support Engineer employees have rated VMware with 4.3 out of 5 stars, based on 306 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

306 reviews

5.0

Oct 5, 2012

Fantastic appreciation of their employees

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Healthy support structure for personal and technical issues. Very responsive logistics and HR staff that typically resolve questions or issues within hours.Very reasonable health care and related. Very competitive pay. Food is often served for local vendors and the kitchens are stocked with snacks and drinks.

Cons

The pace if very fast and learning the products and all related subjects needed to do your day to day job is like drinking from a fire hose.

5.0

Oct 5, 2012

Best workplace I have seen

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

- Very good working culture - Great access to learning and development (actually encouraged by the company) - Opportunities to advance sideways or upwards - Employees are treated with respect, not just like bodies - Good flexibility with time

Cons

- Certain office locations are better to work at than others

3.0

Oct 1, 2012

The good old days have come to an end but it still ranks up there in relation to Tech support in other companies

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great career opportunities if you work hard and push your profile. Company and Tech Supp growing fast. Plenty of training available and some opportunity to travel. Great benefits (paid VHI, life assurance & holidays with excellent employer pension contribution, etc..)

Cons

Has become very transactional and is now a call center where the issues we see are getting more and more technical. Workload is high and the office can be very stressful at times. Working late is often required just to stay on top of things.

Viewing 289 - 291 of 306 Reviews

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VMware Technical Support Engineer reviews

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Fantastic appreciation of their employees

Best workplace I have seen

The good old days have come to an end but it still ranks up there in relation to Tech support in other companies

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