Is VMware a good company to work for as a Technical Support Manager?

Technical Support Manager professionals working at VMware have rated their employer with 4.4 out of 5 stars in 30 Glassdoor reviews. This is an average score with the overall rating of VMware employees being 4.4 out of 5 stars. Search open Technical Support Manager Jobs at VMware now and start preparing for your job interview by browsing frequently asked Technical Support Manager interview questions at VMware .

Does VMware pay Technical Support Manager employees well?

Technical Support Manager professionals rate their compensation and benefits at VMware with 4.2 out of 5 stars based on 30 anonymously submitted employee reviews. This is 4.7% worse than the company average rating for salary and benefits. Find out more about Technical Support Manager salaries at VMware.

How happy are Technical Support Manager professionals working at VMware?

87% of Technical Support Manager employees at VMware would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Technical Support Manager professionals have also rated VMware with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at VMware?

Member Of Technical Staff (458) , Technical Support Engineer (327) , Senior Member of Technical Staff (245) , Software Engineer (215) , Staff Engineer (205) , Business Analyst (147) , Senior Manager (136) , Account Executive (132) , Director (130) , Senior Software Engineer (128) , Manager (106) , Intern (102) , Sales (94) , Member of Technical Staff(MTS) (92) , Account Manager (88)

What are the pros of working at VMware according to real employee reviews?

"The benefits are great and the Palo Alto campus is gorgeous." ((in 978 reviews)); "You can learn so much from VMware and give back to charities while still enjoying a good work life balance." ((in 950 reviews)); "Great for people really into coding and those who don't like much customer face to face dealings" ((in 753 reviews)); "Pay is good but you cannot spend as you don't know when your job will be gone." ((in 426 reviews)); "Good salaries even if there is a lot of difference in the same role: the suggestions is to negotiate very well at the beginning!" ((in 391 reviews))

What are the cons of working at VMware according to real employee reviews?

"Poor Management and HR which is not helpful" ((in 420 reviews)); "There are some bad managers I have worked with" ((in 245 reviews)); "frequent org changes and layoffs" ((in 139 reviews)); "Upper management is bad which creates hierarchy" ((in 69 reviews)); "Middle management is incompetent, and multiple layers slow down or stop anything which requires an approval" ((in 59 reviews))

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VMware Technical Support Manager reviews

4.4

87% would recommend to a friend

(30 total reviews)

Raghu Raghuram

94% approve of CEO

69% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Culture & values

4.3

Career opportunities

4.2

Work/Life balance

4.2

Compensation and benefits

3.9

Senior management

Technical Support Manager employees have rated VMware with 4.4 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Technical Support Manager professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Technical Support Manager professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

30 reviews

4.0

Jul 20, 2022

A great place to work

Technical support manager

Recommend

CEO approval

Business Outlook

Pros

- Very good benefits - Truly a diverse culture - Excellent coworkers - Management actually cares - Great work/life balance - Support has a few job opportunities but most of them exist outside in the greatest VMware.

Cons

- The Cloud security product offering is having new features and sub products added almost quarterly, but staff has a difficult time keeping up with the changes. - Lack of training vs new releases. - No approved departmental team outings even though the rest of the world is starting to go back to normal after the pandemic.

5.0

May 23, 2022

A company which supports employees and has a leadership team which genuinely cares about employees

Technical support manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits, awesome leadership team at all levels. Innovative. Believes in diversity, career development and community. Supports career development and invests in employees. On the cutting edge of technology.

Cons

none at this point in time worth mentioning.

4.0

May 16, 2022

Good culture

Manager, technical support

Recommend

CEO approval

Business Outlook

Pros

1. Really good and collaborative culture. 2. Leadership is open and receptive. 3. Compensation is good

Cons

1. Lot of loose ends in internal processes making things very chaotic at times.

Viewing 13 - 15 of 30 Reviews

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