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      Veeam Software

      Engaged Employer

      Veeam Software Customer Service Representative CSR reviews

      2.8

      34% would recommend to a friend

      (5 total reviews)
      avatar

      Anand Eswaran

      33% approve of CEO

      100% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      5 reviews
      2.0
      Jun 17, 2025

      Work at Veeam

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Getting a lot of knowledge

      Cons

      -Too much work -Less pay -work increases and expectations are way too high

      avatar
      Veeam Software Response
      1y
      We're sorry to hear about your experience with our work environment. We strive to provide a positive and supportive workplace for our employees, and your feedback about work and compensation & benefits is valuable in highlighting areas for improvement. Thank you for sharing your thoughts, as they help us create a better working environment for everyone.
      4.0
      Aug 13, 2024

      Salary

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonuses to be able to achieve but sometimes hard to achieve.

      Cons

      Great pay when it's consistent, not always consistent and depends on the time of year.

      avatar
      Veeam Software Response
      1y
      Thank you for your feedback on our Compensation & Benefits as a Customer Service Rep. Keeping our packages competitive is a priority and your insights are crucial in this process, and we're committed to continually improving our offerings.
      5.0
      Jan 22, 2024

      Good Job

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is reall a nice feature. Although we will be required to go to the office 2 days per month this year.

      Cons

      Tough metrics that you are judged by

      avatar
      Veeam Software Response
      2y
      Thank you for your input on our flexible working arrangements! We're committed to providing competitive packages and want to address your concerns. We conduct an annual ACR exercise to ensure our offerings remain competitive in the tech industry, taking into consideration factors like inflation and market competition. Your input is vital, and we'll use it to make our packages even better.
      Viewing 1 - 3 of 5 Reviews
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