Is Waitrose a good company to work for as a Operations Assistant?

Operations Assistant professionals working at Waitrose have rated their employer with 5.0 out of 5 stars in 20 Glassdoor reviews. This is a higher than average score with the overall rating of Waitrose employees being 3.8 out of 5 stars. Search open Operations Assistant Jobs at Waitrose now and start preparing for your job interview by browsing frequently asked Operations Assistant interview questions at Waitrose .

Does Waitrose pay Operations Assistant employees well?

Operations Assistant professionals rate their compensation and benefits at Waitrose with 5.0 out of 5 stars based on 20 anonymously submitted employee reviews. This is 29.9% better than the company average rating for salary and benefits. Find out more about Operations Assistant salaries at Waitrose.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2135) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (318) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1005 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff were friendly and welcoming" ((in 424 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 600 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "Xmas hours are long and stressful" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 121 reviews)); "Hard to get holiday :(" ((in 71 reviews))

Skip to content Skip to footer

Notifications

Waitrose

Waitrose Operations Assistant reviews

5.0

99% would recommend to a friend

(20 total reviews)

Jason Tarry

100% approve of CEO

98% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Compensation and benefits

4.1

Senior management

3.1

Work/Life balance

2.1

Career opportunities

Operations Assistant employees have rated Waitrose with 5.0 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Operations Assistant professionals have an excellent working experience there. Waitrose is rated 42% above average by Operations Assistant professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20 reviews

5.0

Apr 30, 2026

Great workplace but limited progression opportunities

Operations assistant

Recommend

CEO approval

Business Outlook

Pros

Great place to work, would highly recommend

Cons

Lack of progession opportunities in the role I took on.

5.0

Jan 12, 2026

Good experience and good suport

Operations assistant

Recommend

CEO approval

Business Outlook

Pros

Nice colleagues and good support and clarity on what you were doing. Good on boarding

Cons

Sometimes could be quite cliquey amongst some colleaegues

5.0

May 9, 2025

Great company & benefits

Operation assistant

Recommend

CEO approval

Business Outlook

Pros

Supportive team & friendly colleagues Great benefits with job Pay is good and above minimum wage Good communal space to have breaks

Cons

Cold on the supermarket floor Role can be a little monotonous at times

Viewing 1 - 3 of 20 Reviews

Jobs at Waitrose

Supermarket Assistant

Hospitality, Supermarket Assistant

Horley, Surrey, South East England, England

£13 - £13 /hr

(Employer provided)

View job

Night Replenishment, Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Waitrose reviews FAQs

Waitrose reviews Waitrose Operations Assistant reviews

Waitrose

Waitrose Operations Assistant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great workplace but limited progression opportunities

Good experience and good suport

Great company & benefits

Jobs at Waitrose

Waitrose reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Waitrose reviews FAQs

Jobs at Waitrose