Walgreens Customer Service Representative CSR reviews

2.7

36% would recommend to a friend

(84 total reviews)
avatar

Mike Motz

32% approve of CEO

26% positive business outlook

Customer Service Representative (CSR) employees have rated Walgreens with 2.7 out of 5 stars, based on 84 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Walgreens is rated 24% below average by Customer Service Representative (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

84 reviews
3.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

We were always pretty slow-paced in terms of working a retail store and they allowed me to do a variety of tasks including cashiering, stocking inventory, and working in the photo department.

Cons

I had to frequently clean (mop the floor, collect trash from the parking lot, etc) which wasn't in my job description and the job was mediocre pay. They also use outdated technology which made aspects of the job difficult and frustrating. The job wasn't my favorite but wasn't the worst either- after staying there for 6 months I was more than happy to switch to a different job.

Viewing 28 - 30 of 84 Reviews

Glassdoor has 38,615 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.