Walgreens Customer Service (CSR) reviews

3.2

45% would recommend to a friend

(913 total reviews)
avatar

Mike Motz

19% approve of CEO

33% positive business outlook

Customer Service (CSR) employees have rated Walgreens with 3.2 out of 5 stars, based on 913 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

913 reviews
5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

nice team to work with

Cons

short staff, need to hire more staff

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Walgreens Response
8mo
Thank you for taking the time to share your thoughts with us.
5.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

I've been made to write this to review something else

Cons

I only want to review something else

Viewing 34 - 36 of 913 Reviews

Glassdoor has 38,618 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.