Walgreens CSA - Customer Service Associate reviews

3.2

42% would recommend to a friend

(661 total reviews)
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Mike Motz

Not enough data to show CEO approval

25% positive business outlook

Customer Service Associate (CSA) employees have rated Walgreens with 3.2 out of 5 stars, based on 661 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

661 reviews
5.0
Mar 13, 2025
Recommend
CEO approval
Business Outlook

Pros

I felt like the boss was very accommodating with schedules. He always worked around people who were in school and was very kind about full time employees taking off for trips. For a couple months I only worked weekends and he was very accommodating.

Cons

High turnover rate. There were many people that were hired that would do much. Sometimes I felt like I had to pick up the slack but the managers were nice and usually took care of the situation.

4.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Depending on your store culture it can be fairly relaxed, except when it matters. Busy at times but ultimately not a hard job

Cons

Can be frustrating trying to get hours as a part time, they never hire enough people to do all the work they want done

Viewing 49 - 51 of 661 Reviews

Glassdoor has 38,614 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.