Walgreens reviews

3.0

34% would recommend to a friend

(37,036 total reviews)
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Mike Motz

26% approve of CEO

25% positive business outlook

Walgreens has an employee rating of 3.0 out of 5 stars, based on 37,036 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Walgreens employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Mar 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Profit sharing (401k) matched 2-1 up to 4% of salary. Get to work indoors (air conditioning/heat). Was making good money. However, all MGTs had to interview for a new position that is exactly the same as current job description (aka- re-interview for your own job). This is called ASM-T (assistant store manager trainee). This position will most likely come with pay cap. Advice to newbies: only take hourly jobs as a cashier, photo, or cosmetics or go to work at cushy corporate office. The store management team gets s*** on and has an amazing amount of stress. Only choose Walgreens management if you want to subtract years from your life, take up smoking for stress sake, and becoming an alcoholic.

Cons

Having to re-interview for your own job or step down to a shift lead that starts at about $11/hour for exactly what I had been doing. This is a hard job folks! You get to work with all kinds of annoying people who need customer service help. You will run your legs off hoofing it from one side of the store to the other to take calls. You DO NOT GET BREAKS! There is no time allotted for you to eat - it's up to you to find time. If you don't take a break - no one cares. Often, the stores are so understaffed that you will be running cosmetics, photo, or have to help in the pharmacy. If you take up smoking, you could use that as an excuse to go outside and take a break. If you get put on salary (aka become ASM - assistant store manager) you WILL BE ABUSED. Schedule is like 50-55 hours a week and you will pick up slack for the whole store. This position is supposed to be 44-hour/week salary, but your store manager will be pissed if you don't put in the extra time. Also, you have to pick up merchandise your store is out of from other Walgreens. To get higher customer service scores (which are part of your bonus) you will be required to pick up items for customers. This is fun during Christmas when you work 60+ hours a week and having to do this after your shift!

1.0
Dec 2, 2012
Recommend
CEO approval
Business Outlook

Pros

You can "get away" with doing the bare minimum, no need to be motivated and easy to get hired. Can pay well based on your people skills, not developer skills. There are some good people there, but I imagine they will be jumping ship soon. Almost always a happy hour on Friday, or "Power pint" mid week. Not difficult to "be a rock star", just prepare to not be rewarded for it.

Cons

The worst bureaucracy I've seen. Many of the directors and above were promoted internally based on tenure rather than competency, resulting in many illogical decisions often based on emotion rather than data. Many technical decisions are made by non-technical people. When Walgreens took over, they cut the bonus to less than half of previous and replaced the benefits package; health coverage here is terrible. Because of the project structure, it can take forever to get bugs fixed (even serious ones), because there may be no team actively working on that area. Their code base has barely changed since 2001, and is a mess of spaghetti-c++ called marshaled from C# that was converted from vbscript via a tool; people are scared to touch it and implement delicate workarounds to avoid fixing core problems. The head of IT from Walgreens, now responsible for IT at drugstore is good friends with the CEO of Cognizant (CTS) contracting company, They are pushing to have the "brain trust" in the building, but have all work done overseas. (Many people are pushing back against this, but it still seems to be swinging that way).

2.0
May 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work like a slave in a box without windows. Low salary for work load and responsibility. Multiple exposures to airborn and contact pathogens in a room with no air flow what so ever. Rediculous money spent on promotions no one uses or cares about. Sponsorships of $5000 to 300 little league teams instead of raises or increased staffing...Good Job!

Cons

Began with Take Care before it was sold to Walgreens. Started with production bonuses up to $5000 in 2007, 20% employee discounts, promises of matching 401K, PTO based on 40 hour work week. By 2008 all these perks and promises were gone. Gone also were the Medical Assistants to help us get our "20 min" exams done. So essentially you get to bust your buns for 12 hours without even a potty break. Every promise was broken.

Viewing 55 - 57 of 37,036 Reviews

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