Walgreens CSA - Customer Service Associate reviews

3.2

42% would recommend to a friend

(661 total reviews)
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Mike Motz

Not enough data to show CEO approval

25% positive business outlook

Customer Service Associate (CSA) employees have rated Walgreens with 3.2 out of 5 stars, based on 661 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

661 reviews
3.0
Jun 30, 2015

It is OK

Recommend
CEO approval
Business Outlook

Pros

Easy Job, great co-workers, manager typically approves all days/shifts requested that you need off. Fun place to work. Able to earn extra money by selling specific items. Great benefit packages.

Cons

Manager does not know how to make a schedule to save his life! Working 40 hours with split days off one week, then the next week working four days straight with 3 days off. Constantly switching you from opening to closing shifts. Pay is not good for the work that is expected. No room for advancement, well there is but if you ask one of my bosses, because we have 5, he will openly tell you hes a single broke man and walgreens doesn't pay him squat. Favoritism Weird rules for breaks. If you work day shift, you get 2 15 minute breaks and a 30. if you work night shift you only get one 15 and a 30. They say because the night shift has to prepare for closing and are too busy to take that extra 15. Which is not true, night shift is the most boring shift, and even tho we close at midnight, we are typically done with closing routine by 10pm.

3.0
May 19, 2015

Customer Service Rep

Recommend
CEO approval
Business Outlook

Pros

The employee discount is really hard to beat. They have an open door policy so if something is bothering you about the job or an employee you can be heard with no repercussions.

Cons

It is a retail job, so schedules change a lot. They never close for any holiday.

3.0
Nov 18, 2014

Good job when I was 16

Recommend
CEO approval
Business Outlook

Pros

Good managers, friendly community, exciting

Cons

Low pay, worked on holidays often

Viewing 658 - 660 of 661 Reviews

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