Walgreens Customer Service (CSR) reviews

3.2

45% would recommend to a friend

(913 total reviews)
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Mike Motz

19% approve of CEO

33% positive business outlook

Customer Service (CSR) employees have rated Walgreens with 3.2 out of 5 stars, based on 913 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

913 reviews
3.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, okay pay, nice coworkers

Cons

Minimal training, poor management and leadership depending on who the leader is, revolving door

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Walgreens Response
3mo
We appreciate you taking the time to share your work experience with us. Thank you for your feedback.
3.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

They were flexible and I had somewhat great co-workers.

Cons

The management was not the best. Some of the men were perverted and creepy.

Viewing 7 - 9 of 913 Reviews

Glassdoor has 38,607 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.