Walgreens Customer Service Representative CSR reviews

2.7

36% would recommend to a friend

(84 total reviews)
avatar

Mike Motz

32% approve of CEO

26% positive business outlook

Customer Service Representative (CSR) employees have rated Walgreens with 2.7 out of 5 stars, based on 84 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Walgreens is rated 24% below average by Customer Service Representative (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

84 reviews
3.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Established Companyflexible hours Healthcare and Benefits Employee Discounts Opportunities for Advancement

Cons

High Workload and Staffing Issues Low Starting Pay Customer Challenges Inconsistent Management Limited Training on photo

Viewing 7 - 9 of 84 Reviews

Glassdoor has 38,603 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.