Walgreens CSA - Customer Service Associate reviews

3.2

42% would recommend to a friend

(661 total reviews)
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Mike Motz

Not enough data to show CEO approval

25% positive business outlook

Customer Service Associate (CSA) employees have rated Walgreens with 3.2 out of 5 stars, based on 661 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

661 reviews
1.0
Aug 17, 2024

A bad place to work

Recommend
CEO approval
Business Outlook

Pros

The only positive feature is -- hmm, I can't think of one...

Cons

The attitude of this despicable corporation is that if you are desperate enough to work here they can do whatever they want at your expense. One of my most servile co-workers has been at our place of employment for five years and has of course never seen a raise. We are told it is "mandatory" to con the customers into signing up for the store credit card, which is only appealing to graduates of Trump University. The scam Walgreens' Master Card, with a ludicrous interest rate that is as high as the financial services industry is legally permitted to gouge people for in our state, has now become a widespread laughingstock among the customers. The place reeks of desperation. A smell of failure and impeding bankruptcy is in the air. If I could give Walgreens negative stars below I would. One star is one star too many.

3.0
Aug 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Store discount and easy work

Cons

Management was messy and work schedule often wasn't released until the day before the work week. Dealing with customers was also terrible.

Viewing 88 - 90 of 661 Reviews

Glassdoor has 38,616 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.