Walgreens reviews

3.0

34% would recommend to a friend

(37,027 total reviews)
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Mike Motz

26% approve of CEO

25% positive business outlook

Walgreens has an employee rating of 3.0 out of 5 stars, based on 37,027 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Walgreens employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Oct 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Good stability, above average salary, ok work/life balance for retail environment, advancement opportunity for those willing to work and be professional, and total compensation package is still above average with profit sharing. In regards to pharmacy, is an industry leader with a proven track record. Overseas expansion & opportunities could easily be in the near future as well with recent mergers.

Cons

Consistently changing goals and expectations. Many time assigned goals are a bit unrealistic and out of managements control, yet performance ratings and bonuses are attached to them. Too much supervision between CL Walks, DM Walks, RXS Walks, LP Walk, OPT visits, Conference Calls, District Lead emails, Meetings, etc. Estimated 12-18 days per month that key personnel are not driving results in their store & completing key executional tasks due to driving corporate and district initiatives. Customer service is very difficult and stressful and suffers due to the micromanagement of these goals. In addition, company is in Phase 1 of a proposed $1 Billion expense cuts. History would typically illustrate that Phase 2 is more operational budget cuts in the store or major changes (hours or salary/bonuses).

3.0
Jun 4, 2015

Understaffing is not the answer

Recommend
CEO approval
Business Outlook

Pros

Competitive salaries are a plus for manages.

Cons

Corporate policy of understaffng pharmacies while demanding customer satisfaction. It's impossible to provide great customer service when the customer is yelling at you because you do not have enough help to complete their prescription on time. Pay schedule does not keep us from losing Pharmacy Technicians to hospitals,

3.0
Dec 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Hours were flexible, but that depends on the manager. I made some great friends and I enjoyed working with most of my coworkers. Interacting with customers could lead to great conversations, but be aware that some customers will take out a bad day on you. I received good training, and it didn't take long to get comfortable there.

Cons

You are paid a low wage, and after working there for a year you only receive a $0.20/hr raise. My store manager withheld my raise from me for four months. Managers played favorites when it came to assigning tasks and giving promotions. When customers were exceptionally rude to employees, management would break company policy to appease them, making the employees look bad for trying to uphold company policy. Management rarely came to the aid of a cashier who needed their assistance, and when they did they took a very long time. This caused the line to back up, customers to get exceedingly angry, and sometimes customers would simply leave. Some managers obsessively micromanaged employees. Each manager is responsible for a different department, but only some managers held their departments accountable for cleanliness and expirations. They would pull me out of my department to fix another department, and then scold me for not having finished the tasks in my department. Management gave more hours to people that they favored. They cut hours in half without any notice, and never gave any indication of when they would give more hours. Sometimes I would go a few months with only 20 hours or less when I had previously been working 35-40 hours. Because of this I was never given any benefits.

Viewing 10 - 12 of 37,027 Reviews

Glassdoor has 38,515 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.