Walgreens is no longer the "corner of happy and healthy". The district manager is a cheerleader in a suit who does absolutely nothing to help the stores and its employees. We're constantly told to increase the Net Promoter Score (NPS), make phone calls to push customers to get refills and 90 day supply on prescriptions (for reimbursement from insurance companies), and take advantage of cancer patients by promoting/selling beauty products to make them feel good when in reality Walgreens just cares about profits. It's all about the Benjamins.
Everyone is pressured to do more with less, especially the pharmacy. Pharmacists have little to no training since the "training" is only 10 days. We're always understaffed, and if you complain, you will be reprimanded. Hours are cut because the CEO is too busy buying the competition (Rite Aid, Sinopharm GuoDa in China) and making partnerships with other companies (Birchbox, FedEx, Humana, Microsoft, Verily). It doesn't help when you have lazy pharmacy technicians and floaters who don't know how to do their jobs as well. On top of that, you have deal with incredibly STUPID CUSTOMERS on a daily basis and they always think they "got a phone call saying the prescription is ready". The smart ones actually leave because drug prices are extraordinarily high at Walgreens compared to other retailers like Costco and Walmart.
Walgreens is such a joke! "Trusted since 1901"? HELL NO! I don't think anyone can trust a company that repeatedly breaks the law. First the Controlled Substance Act (in Florida), then the False Claims Act (overbilling the gov't with insulin pens) followed by selling tobacco to minors and hiring a fake pharmacist.
