Question 1

Is Walmart a good company to work for as a Customer Service Manager (CSM)?

Accepted Answer

Customer Service Manager (CSM) professionals working at Walmart have rated their employer with 3.3 out of 5 stars in 886 Glassdoor reviews. This is a lower than average score with the overall rating of Walmart employees being 3.4 out of 5 stars. Search open Customer Service Manager (CSM) Jobs at Walmart now and start preparing for your job interview by browsing frequently asked Customer Service Manager (CSM) interview questions at Walmart.

Question 2

Does Walmart pay Customer Service Manager (CSM) employees well?

Accepted Answer

Customer Service Manager (CSM) professionals rate their compensation and benefits at Walmart with 2.5 out of 5 stars based on 886 anonymously submitted employee reviews. This is 27.6% worse than the company average rating for salary and benefits. Find out more about Customer Service Manager (CSM) salaries at Walmart.

Question 3

How happy are Customer Service Manager (CSM) professionals working at Walmart?

Accepted Answer

54% of Customer Service Manager (CSM) employees at Walmart would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Customer Service Manager (CSM) professionals have also rated Walmart with a 2.9 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.9 rating for culture and values and 2.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Walmart?

Accepted Answer

Cashier (13646), Sales Associate (7755), Overnight Stocker (4403), Sales Associate/Cashier (3828), Stocker (3198), Associate (2877), Assistant Manager (2047), Department Manager (1955), Front End Cashier (1883), Customer Service Representative (1737), Personal Shopper (1673), Personal Shopper/OGP (1405), Team Lead (1238), Manager (1178), Pharmacy Technician (1177)

Question 5

What are the pros of working at Walmart according to real employee reviews?

Accepted Answer

"EASY WORK! It’s very simple to learn and be very good at Pay WAS good for what the job is" ((in 12885 reviews)); "Good benefits once you have been there long enough to be eligible and the profit sharing is also good" ((in 6950 reviews)); "Great people and potential to win in a highly competitive market; many interesting problems to solve." ((in 5566 reviews)); "Coworkers are great and the job is really easy when you get the hang of it." ((in 3718 reviews)); "flexible hours gives you time to go to doctor and other places you might need to go" ((in 3699 reviews))

Question 6

What are the cons of working at Walmart according to real employee reviews?

Accepted Answer

"Poor management: some of the managers were rude and did not care about their workers." ((in 12005 reviews)); "No work life balance expected to talk to customers even though the job will say you will do chats and emails" ((in 1929 reviews)); "Management is just trash too much favoritism and the hr doesn’t do nothing when you complain." ((in 1432 reviews)); "Poor upper management and impersonal" ((in 1199 reviews)); "They were promoted from within with no training or direction on how to manage staff." ((in 1182 reviews))

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Learning opportunities overshadowed by toxic culture

Flexible schedule, but pay doesn't match the work

Great benefits and supportive coworkers, but tough weekend work

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