Walmart Customer Service Representative CSR reviews

3.6

75% would recommend to a friend

(206 total reviews)
avatar

John Furner

100% approve of CEO

69% positive business outlook

Customer Service Representative (CSR) employees have rated Walmart with 3.6 out of 5 stars, based on 206 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

206 reviews
3.0
Jul 10, 2024
Recommend
CEO approval
Business Outlook

Pros

PTO, flexibility, scheduling, coworkers, discounts

Cons

Poor management and last minute shift changes

4.0
May 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Fun environment, great learning and moving up oppertunities

Cons

Floor needs coverage all time but never enough people when it comes time to breaks and/or lunch. Other departments are FORCED to help out and most of the time refuse or get really upset.

Viewing 40 - 42 of 206 Reviews

Glassdoor has 154,682 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.