Pros
Half decent money, but they did a lot of shady stuff in the last ten years so no one is making what they should be making.
Cons
*Constantly* changing work policies and methods from one year to the next. Everything new in 2020/2021 has been a disaster so far. Always short handed, supervisors getting laid off and having their pay removed because their raises were higher than the new cap for the lower position they were forced into. New phones they give out to associates still don't even work right. Missing key programs on 'new' system from 2015. Smart system that was supposed to be 100% gone by 2015, still around because the home office wont hire good programmers to make appropriate apps for remaining old systems. Regular associates being forced to take on duties that were once supervisor only. Have been told that associates are now basically department managers. Associates now forced to cover up to 4 departments at once instead of just one. Removed many supervisor positions to consolidate payroll. Now Team leads must cover multiple departments instead of just one. Cost cutting to the extreme, company no longer cares about associates who are not interested in climbing the crooked ladder. Quarterly Bonuses were removed and replaced with an hourly raise that did not equal even 50% of the average bonus. Used to get $300 average quarterly bonus for a regular associate. replacement raise equals to less than $150 per quarter. Corporate have replaced carrot with stick. Were given PPTO to shield from tardy points, only to have it eat into regular PTO and have rates adjusted so associates get less total PPTO&PTO overall now.