Walmart Customer Service Representative CSR reviews

3.6

75% would recommend to a friend

(206 total reviews)
avatar

John Furner

100% approve of CEO

69% positive business outlook

Customer Service Representative (CSR) employees have rated Walmart with 3.6 out of 5 stars, based on 206 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

206 reviews
1.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Can’t really think of any to be honest. They don’t do anything to go above and beyond for the people who work for them.

Cons

Constant late breaks and lunches, paid so little I could qualify for food stamps working 40 hours, never allowed overtime, management never has anything positive to say and treats you like kindergartners and so much more is wrong with this job.

1.0
Dec 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Don’t know really as I am looking at another job

Cons

Micromanaging, late, shifts, don’t know really just writing to see above another job

Viewing 58 - 60 of 206 Reviews

Glassdoor has 154,697 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.