Walmart Customer Service Manager (CSM) reviews

3.3

54% would recommend to a friend

(886 total reviews)
avatar

John Furner

100% approve of CEO

54% positive business outlook

Customer Service Manager (CSM) employees have rated Walmart with 3.3 out of 5 stars, based on 886 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Manager (CSM) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

886 reviews
1.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Diverse work environment Learning people skills

Cons

Low wages Limited career advancement High workload Inconsistent Scheduling High Turnover Rates No employee autonomy There are no benefits for part-time hires even if they work full-time hours

5.0
Aug 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Stable job with good pace for work

Cons

Dealing with managers who don’t know what they are talking about

Viewing 61 - 63 of 886 Reviews

Glassdoor has 154,761 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.