Walmart Customer Service Representative CSR reviews

3.6

75% would recommend to a friend

(206 total reviews)
avatar

John Furner

100% approve of CEO

69% positive business outlook

Customer Service Representative (CSR) employees have rated Walmart with 3.6 out of 5 stars, based on 206 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

206 reviews
2.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Enjoyed the fast pace environment. Loved the people that worked alongside me. Able to keep consistent part time hours every week.

Cons

MOST of the upper management treated the employees horribly. Favoritism was definitely noticeable when promotions came around. I have never worked for a company where employees would come out crying after being yelled at by the store manager. I had always heard horror stories from people that worked for this company and I lived it for almost two years.

4.0
Jul 5, 2022

csr

Recommend
CEO approval
Business Outlook

Pros

flexible working hours and schedule

Cons

low pay and bad managment

Viewing 133 - 135 of 206 Reviews

Glassdoor has 154,715 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.