Walmart Customer Service Representative CSR reviews

3.6

75% would recommend to a friend

(206 total reviews)
avatar

John Furner

100% approve of CEO

69% positive business outlook

Customer Service Representative (CSR) employees have rated Walmart with 3.6 out of 5 stars, based on 206 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

206 reviews
5.0
Aug 24, 2021
Recommend
CEO approval
Business Outlook

Pros

-Good pay -always something to do -benefits are good -always something for employees in the break room -a department of its own so you feel closer to your co-workers

Cons

-Fast-paced and always moving -must meet a required pace to work -customers may be rude (dispensing) -must work rain or shine (dispensing)

3.0
Aug 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Can be fun and enjoyable depending on how you look at life

Cons

Pay is horrible and dealing with customers is not always the best. Verbally abused daily

Viewing 169 - 171 of 206 Reviews

Glassdoor has 154,686 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.