Walmart Customer Service Representative CSR reviews

3.6

75% would recommend to a friend

(206 total reviews)
avatar

John Furner

100% approve of CEO

69% positive business outlook

Customer Service Representative (CSR) employees have rated Walmart with 3.6 out of 5 stars, based on 206 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

206 reviews
5.0
Jul 31, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay was decent, and they had really good benefits. Fun environment I liked everyone I worked with. Did games and bonuses on holidays.

Cons

The scheduling could be better, taking time off is difficult, I got denied to take time off to have a baby.

4.0
Jul 12, 2021

Great

Recommend
CEO approval
Business Outlook

Pros

Good environment for work and the time is great

Cons

A lot of things but I’m still in my workd

Viewing 175 - 177 of 206 Reviews

Glassdoor has 154,676 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.