Walmart Customer Service Representative CSR reviews

3.6

75% would recommend to a friend

(206 total reviews)
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John Furner

100% approve of CEO

69% positive business outlook

Customer Service Representative (CSR) employees have rated Walmart with 3.6 out of 5 stars, based on 206 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

206 reviews
4.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Enviornment To Work In.

Cons

No Cons, Really Enjoyed My Time There

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Walmart Response
1y
Thank you for taking time to share your experiences with Walmart in this review. We appreciate you.
Viewing 25 - 27 of 206 Reviews

Glassdoor has 154,673 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.