Pros
Benefits are good, PTO is really nice, stores are usually furnished nicely and kept clean, has a positive reputation in the industry. Upward mobility is achievable
Cons
Moving up can be a struggle, sometimes I question how managers got into their positions, pressure to sell can be overwhelming, compensation is mediocre for the amount of responsibility the job has. Personal Bankers are really the face of the company to most of its customers; when they have a problem we are who they see and who they expect to give them everything they ask for. It really is two jobs in one: customer service and sales. I think the pay should be higher for having so much to do. The bonuses are kind of a joke too, if you get silver in everything your bonus is only around $2000 per quarter, and almost half gets taken out for taxes. Since the Wachovia merger the company seems to have gotten more focused on meeting the bottom line than meeting our customer's expectations of their financial instutution.