Question 1

Is Wells Fargo a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Wells Fargo have rated their employer with 3.0 out of 5 stars in 114 Glassdoor reviews. This is a lower than average score with the overall rating of Wells Fargo employees being 3.5 out of 5 stars. Search open Customer Service Representative CSR Jobs at Wells Fargo now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Wells Fargo.

Question 2

Does Wells Fargo pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Wells Fargo with 3.7 out of 5 stars based on 114 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Wells Fargo.

Question 3

How happy are Customer Service Representative CSR professionals working at Wells Fargo?

Accepted Answer

46% of Customer Service Representative CSR employees at Wells Fargo would recommend their employer to a friend. This rating has decreased by 31% in the past 12 months. Customer Service Representative CSR professionals have also rated Wells Fargo with a 2.6 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.4 rating for culture and values and 2.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Wells Fargo?

Accepted Answer

Teller (2897), Personal Banker (2427), Bank Teller (2330), Senior Software Engineer (873), Software Engineer (814), Lead Teller (797), Personal Banker I (768), Customer Service Representative (603), Branch Manager (489), Financial Analyst (472), Analyst (454), Service Manager (449), Vice President (404), Home Mortgage Consultant (354), Personal Banker I (SAFE) (304)

Question 5

What are the pros of working at Wells Fargo according to real employee reviews?

Accepted Answer

"The benefits are great and the people make it a joy to come to work each day." ((in 6456 reviews)); "Good pay and that's all i can really think of other than that it's pretty bad to work here" ((in 3279 reviews)); "Work life balance is good but it usually depends on what group you work in." ((in 3214 reviews)); "Deal flow is decent and the majority of the people you work with are great." ((in 2155 reviews)); "The culture is great very collaborative with people who are eager to help when they’re needed." ((in 1437 reviews))

Question 6

What are the cons of working at Wells Fargo according to real employee reviews?

Accepted Answer

"Poor management; each branch operates very differently depending on the branch manager (no consistency)" ((in 2631 reviews)); "Good managers have sound judgement and make good business decisions when dealing with customers on a day to day basis." ((in 1376 reviews)); "Upper management does not care about health and well" ((in 728 reviews)); "Poor leadership from the top very top heavy and no mid level management support any longer" ((in 532 reviews)); "Long hours and long nights" ((in 472 reviews))

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