Western Union reviews

3.3

54% would recommend to a friend

(2,926 total reviews)
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Devin McGranahan

46% approve of CEO

46% positive business outlook

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Apr 11, 2026

Good experience

Recommend
CEO approval
Business Outlook

Pros

Good culture and good people to work with

Cons

Too many management changes very hierarchical

1.0
Apr 6, 2026

Do as I say, not as I do

Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with good people

Cons

Senior management is completely disconnected. Employees are subject to strict in-person requirements, with attendance tracked by badge swipes, even though employees must sit at "hot desks." Meanwhile, most senior execs are allowed to work fully remotely. Just one small example of a "do as I say, not as a I do" culture. The result? A demoralized workforce & constant turnover

5.0
Apr 4, 2026

Gaining Momentum

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

Viewing 31 - 33 of 2,926 Reviews

Glassdoor has 3,782 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.