Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and vacation time" ((in 216 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good salary and esxpections of work" ((in 126 reviews)); "Good environment and culture" ((in 121 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 93 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

52% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,934 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

3.0

Nov 6, 2024

Average company to work with

Senior associate

Recommend

CEO approval

Business Outlook

Pros

1. Employee benefits are good 2. Company performs better employee engagement activities for events and all 3. Better infra

Cons

1. Poor management 2. Do not join if you are a good coder 3. No vision while moving ahead with new project

4.0

Nov 5, 2024

Pros of working at WU

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture, multiple carrier opportunities and clear carrier path

Cons

Office atendence is a must

2.0

Nov 4, 2024

There are the haves and the have-nots

Manager

Recommend

CEO approval

Business Outlook

Pros

An iconic company with over 170 years in communications and money transfers. Offers a necessary service to most of the world that their customers depend on every day.

Cons

The Executive Team doesn't communicate well and exacerbates the separation between them and the rest of the company. CEO is a micromanager who cares more about occupying a building than employee comfort or needs. Not a lot of room for opportunity at the company and "merit" increases haven't kept up with cost of living for years.

Viewing 379 - 381 of 2,934 Reviews

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Jobs at Western Union

Regional Sales Support

Senior Sales Operations Specialist

Senior Manager, Pricing

Vereinigte Staaten von Amerika

Part-Time Retail Sales and Customer Service Associate

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Average company to work with

Pros of working at WU

There are the haves and the have-nots

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Jobs at Western Union