Western Union reviews

3.3

54% would recommend to a friend

(2,927 total reviews)
avatar

Devin McGranahan

46% approve of CEO

46% positive business outlook

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,927 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid work place. Great team

Cons

work environment is bad. office environment is bad

1.0
Mar 27, 2026

Misleading Job

Recommend
CEO approval
Business Outlook

Pros

Nice to talk to clients and help with wire transfers

Cons

Terrible accommodation for employees, constant phone calls off the clock, lack of improvement within a company if you aren’t given every single time of your attention, expect high performance from a low hourly wage (mcdonalds pays more than this job)

1.0
Mar 26, 2026

Outdated, slow, and totally uninspiring

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Literally having a salary in the end of the month.

Cons

Totally uninspiring. The tech and processes feel like they're stuck in the 1900s, outdated systems, extremely slow decision-making, and zero innovation. There are people in leadership who've been there 10 or 20 years, and it shows. Nothing changes because they don't want it to. Leadership feels out of touch and has no sense of how fast the world moves now. There's literally nothing to get excited about or grow into.

Viewing 40 - 42 of 2,927 Reviews

Glassdoor has 3,783 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.