Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 222 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 173 reviews)); "Good environment and culture" ((in 127 reviews)); "Good salary and esxpections of work" ((in 122 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

59% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

53% approve of CEO

50% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Aug 14, 2024

Review

Strategic planning analyst

Recommend

CEO approval

Business Outlook

Pros

International Friendly Culture Exposure Good company

Cons

Pay Time differences Unclear execution plans

4.0

Aug 13, 2024

Used to be better

Aml specialist

Recommend

CEO approval

Business Outlook

Pros

Good work environment, great people. Used to have high percentage of returning employees

Cons

Managerial changes coming from denver are interesting. Recently 2024, more lay offs.

2.0

Aug 13, 2024

Extremely Political and sub standard management

Junior software engineer

Recommend

CEO approval

Business Outlook

Pros

Salary on time Cab service Great office space

Cons

Company is going through a cost-cutting phase so currently are firing folks. Your employment contract has no meaning here, they will change contract when they feel like it, with no chance of negotiation. Talent has no relevance here, its all about what needs to be done to please the management in US. Folks at US have no idea how they are being tricked by Indian managers to stretch the project timelines. Join the company at your own perils, if you only want to do menial job. Increments are peanuts and promotion cycles are really really long. Promotions and recognition are only offered to folks who will be nodding yes to whatever manager says, no questions asked. Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in. Placing people on PIP is common here.

Viewing 451 - 453 of 2,935 Reviews

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Jobs at Western Union

Regional Sales Support

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate

Front Desk Ambassador (Badge Administrator)