Western Union reviews

3.4

57% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

50% approve of CEO

49% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jul 21, 2025

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Slightly above-market pay and benefits; great and affordable food options in mini-markets; good leadership from top down (at least down my area); amazing colleagues

Cons

Some company-wide policies are in response to what seems like only a small segment of bad employees, but impacts everyone (like hours in office)

1.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

You will learn what not to do at a workplace - valuable life lesson Growth opportunities are excellent - only if you are in the right lobby group Flexible hours - you can chose which 12 hours of the day you work

Cons

Extreme lobbying is the real KPI – Your talent doesn't matter unless you're from Hyderabad or the director’s WhatsApp group. People Fired for missing a code review Natural disasters? Too bad. Pune office will still expect you to swim in and clock your hours — rain, flood, apocalypse, or zombie invasion. 7.59 hours = Red Flag. Because clearly, you’ve committed a grave sin by not hitting that sweet, sacred 8-hour mark. 3 x 8 hours mandatory – dying or not. Fever? Fracture? Postpartum? Doesn’t matter. Only thing that counts here is your time sheet. Pregnant? You're on your own. Maternity empathy must’ve been lost in their last “values workshop.” Dictatorship vibes from Pune leadership. They expect U.S. employees to commute like they’re in a tuk-tuk in Mumbai. Traffic? Productivity? Who cares. Your commute nightmare is your problem, not theirs. Just be at your desk on time — or else. Townhall wisdom of the year: "Cabs are a benefit, not an entitlement" – said proudly by Pune managment and leadership. Apparently, getting home alive is optional. Unsafe commutes = your responsibility. If you die getting to work because you were rushing to clock 8 hours, don’t expect the company to blink. Managers allergic to pings. Approach them at your own risk — even a “Hi” might be too much for their royal patience. Firing based on face value. Literally. If they don’t like how you look, start packing. Hiring is just an extended family reunion. Nepotism isn’t hidden here — it’s celebrated with offer letters. HR is now a chatbot. Don’t expect empathy, help, or answers — just loops of "we'll get back to you" and "check the policy." HR has gone rogue. Policies change mid-week, accountability is a joke, and transparency is a myth. New director = new drama. A new director from denver wants to fire engineers and everyone else who is not a think tank — still no one knows what that means, No work-life balance, just work-work imbalance. US time zone calls after hours? That’s your new hobby. IST hours + US overlap = double shift. Forget family time. Forget sleep. Your calendar will thank you. Spineless Indian managers. Watching silently from the sidelines while everything burns around them. Don't join WU. Call centers offer more respect, and McDonald's has better policies. Change Management? Start with replacing the entire top brass. Save WU before it eats itself.

2.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary, Good infrastructure, Pune based, BSFI, Multinational

Cons

Hire and fire policy, Politics by managers, non transparent policies, no HR help.

Viewing 172 - 174 of 2,934 Reviews

Glassdoor has 3,792 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.