Western Union reviews

3.4

57% would recommend to a friend

(2,935 total reviews)
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Devin McGranahan

50% approve of CEO

49% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
2.0
May 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Some talented colleagues and decent benefits.

Cons

Unfortunately, I experienced firsthand how those values aren't always upheld. After raising concerns to leadership about how my team was being underutilized and how our processes could improve, I faced clear retaliation from my manager. He repeatedly undermined me, excluded me from team opportunities, and created a hostile work environment. I reported this behavior through the proper HR channels and submitted multiple pieces of evidence showing clear violations of Western Union’s own code of conduct and retaliation policy. The investigation that followed was surface-level at best. I was later included in a layoff, while others on my team were reassigned or relocated—leaving me with the impression that the retaliation was swept under the rug.

2.0
May 22, 2025

Not great! Not bad

Recommend
CEO approval
Business Outlook

Pros

Atleast I’m fortunate to work with good colleagues and supportive people.

Cons

The management lacks strategy and vision. Instead of focusing on increasing revenue, their main priority seems to be cutting employee numbers, reducing benefits, and hiring unqualified people—many of whom are just friends—even at the VP level. They’ve brought in school-like policies for tracking employees; I didn’t even have this kind of monitoring back in my school days. Also work life balance was past term here,

4.0
May 18, 2025

Nice company

Recommend
CEO approval
Business Outlook

Pros

- good hands on payment gateway - nice work culture - technology also latest - good pay and policy

Cons

- 3 days with mandatory work hour 8

Viewing 223 - 225 of 2,935 Reviews

Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.