Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

57% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 213 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 203 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 167 reviews)); "Good environment and culture" ((in 130 reviews)); "Pay is good and competitive" ((in 108 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 93 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 56 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

57% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

50% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

May 12, 2025

Starting to head in the right direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary is competitive, company initiatives are starting to get traction

Cons

A bit old fashion mentality on office/remote attendance.

1.0

May 11, 2025

Zero work life balance

Regional manager - sales

Recommend

CEO approval

Business Outlook

Pros

Work from home environment allowed

Cons

Zero work life balance. High employee turnover. Required to work weekends. Constant criticism from coworkers & senior management Constant threat of layoffs/downsizing. Continued outsourcing of jobs. Losing market share & stock decline.

5.0

May 11, 2025

Great starting role with good customer exposure

Foreign currency exchange clerk

Recommend

CEO approval

Business Outlook

Pros

Constant interaction with international clients Fast-paced environment that improves multitasking Gained valuable knowledge in foreign exchange operations Supportive team and structured onboarding process Flexible shift scheduling depending on the branch

Cons

Sometimes repetitive tasks Salary could be more competitive for the workload

Viewing 232 - 234 of 2,935 Reviews

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Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Personalization & Engagement Product Manager

Vereinigte Staaten von Amerika

$120K - $150K /yr

(Employer provided)

View job

Major Incident Manager

Regional Sales Support

Senior Sales Operations Specialist