Western Union reviews

3.5

60% would recommend to a friend

(2,935 total reviews)
avatar

Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Feb 2, 2017

Recruitment Process

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Recruitment process was very fast and constant feedback and updates on status of application was provided. Good follow ups and great structured process by HR.

Cons

Need a structured training program for new joiners to enable me to perform my work in a faster manner. Still not familiar with process flows, systems training, agents recruitment process and etc as most of the staffs in the office are new. Possible to have a buddy system for training purposes for 1 to 2 weeks with a senior from the same role.

avatar
Western Union Response
9y
Thanks for your input. Glad the recruitment process went well for you. Regarding onboarding, we're proud to share that we have just recently launched a revamped onboarding experience, with a "buddy" program included. Keep the ideas coming internally as well! Welcome to WU.
1.0
Feb 2, 2017

Territory manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Go entry level and leave asap

Cons

Complacency and dinosaur with no future

4.0
Feb 2, 2017

New joiner 2016

Recommend
CEO approval
Business Outlook

Pros

Professional outfit. Good energy and working atmosphere. Great bunch of people.

Cons

Some of the processes are overtly long and onerous. Two day induction was really a sales course rather than a true induction. Systems and process training is on the job rather than prescribed.

Viewing 2398 - 2400 of 2,935 Reviews

Glassdoor has 3,796 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.