Western Union reviews

3.5

60% would recommend to a friend

(2,935 total reviews)
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Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Dec 14, 2016
Recommend
CEO approval
Business Outlook

Pros

estern Union’s key strength is in-person money transfers to other countries, which allows you to pay cash at an agent location and have it delivered for pickup, especially in areas where no other provider is available. Its services aren’t the cheapest or fastest for all occasions or countries compared with those of other nonbank money transfer providers. Costs and delivery speeds vary by funding method, delivery option and other factors, so more choices mean more decisions.

Cons

Fastest domestic transfers (either cash-only transfers or ones paid via credit or debit card) that typically are more expensive than those offered by competitors. Online-only money transfer providers can offer lower costs for comparable transactions that require bank accounts.

4.0
Dec 13, 2016
Recommend
CEO approval
Business Outlook

Pros

good office environment people are very nice reasonable workload great location free food snacks

Cons

teams are not fully aligned engineering not very good

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Western Union Response
9y
Thanks for sharing all of the "pros" you called out! Regarding the "cons" -- Western Union is rapidly expanding its digital offerings globally, and although organizational structure and/or teams may have shifted in order to support this technology focus, we are continuing to listen to our employees. We noticed you're a former employee, please feel free to contact us and share additional feedback: careers@westernunion.com. Thanks for your time.
2.0
Dec 9, 2016

Treasury Trader

Recommend
CEO approval
Business Outlook

Pros

Good team Decent work life balance Exposure to many products

Cons

Low salary No progression plans No forward thinkers

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Glassdoor has 3,796 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.