Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Apr 18, 2016

Completely depends on each manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Ease in reaching office.

Cons

not much career growth. frequent lay offs, yet extravagant spending on travel by management and decor.

1.0
Apr 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Wonderful hardworking martyrs work for this company. Once in a while, we're able to spend the amount of time we need to improve quality of the user experience and really help our customers move money to their loved ones. We have free snacks and drinks in the kitchen. We're often left in peace while our 10 executive fly off for their leadership meetings. If we're not stressed out, we're actually kind to one another and work well together. The workers are pretty good at their jobs.

Cons

Zero work life balance. Overtime is mandatory. In engineering this is even worse; many engineers feel beholden because they have H1B visas and will be sent back to India if they don't perform. The leadership team has produced nothing after 4 years, so they're trying to make up for lost time by pressuring the workers to work harder, when there's nothing left to give. Executive talk about the "customer experience" but they only really care when they can't send money to their families abroad. A sufficient amount of time isn't given to development. People who are terrible at their job stay in key roles. Quality suffers where we should hold the highest care.

3.0
Apr 13, 2016

Senior Compliance Officer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, vehicle allowance, gas reimbursement, work from home

Cons

work between 10 hours to 14 hours a day the first 6 months; poor training, rude management, drive many miles on a monthly basis

Viewing 2497 - 2499 of 2,934 Reviews

Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.