Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 231 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 196 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 178 reviews)); "Good salary and esxpections of work" ((in 131 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 90 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Dec 26, 2015

Great company, not so great leadership

Senior program manager

Recommend

CEO approval

Business Outlook

Pros

-Benefits -Colleagues -Company longevity and history -Company Vision -Upward mobility -Pay is OK

Cons

There is a huge disconnect between the Company leadership and what life is like for those below executive management. Lack of support, knowledge or general skill at the management level makes it extremely difficult to do your job and have faith that the work you're doing is impactful and meaningful

4.0

Dec 26, 2015

Loved my job there

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company and great working atmosphere

Cons

Low opportunity to grow and high turnover

3.0

Dec 23, 2015

FX specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I worked under different people and learned so much. It allowed me to improve my resume and get a more suitable and rewarding job.

Cons

Company outsourced many departments, and laid off so many good employees in the process. Outdated software, glitch in programs often. Working crazy hours and no balance between life and work. Cutthroat culture, very toxic environment to work in. People stabbing in the back.

Viewing 2545 - 2547 of 2,933 Reviews

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