Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 218 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 179 reviews)); "Good environment and culture" ((in 127 reviews)); "Good salary and esxpections of work" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 91 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

51% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jun 17, 2015

Good company

Middle management finance

Recommend

CEO approval

Business Outlook

Pros

Great colleagues and good culture

Cons

Too many changes in middle management with little relevant experience

5.0

Jun 11, 2015

Director

Recommend

CEO approval

Business Outlook

Pros

Excellent company. Good work environment. Efficient recognition

Cons

None that I could remember

1.0

Jun 10, 2015

Management is Full of Themselves

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The ice machine is a nice investment.

Cons

Management is young. There are some who like to take advantage of the contractor's. They are mean spirited and do not wish to address issues when they arise. They underpay those who are outsourced in other countries because they do not want to have to pay them a higher salary so they choose to ignore any complaints against them.

Viewing 2617 - 2619 of 2,935 Reviews

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Jobs at Western Union

Front Desk Ambassador (Badge Administrator)

Product Manager, Compliance Systems & Analytics

Personalization & Engagement Product Manager

Vereinigte Staaten von Amerika

$120K - $150K /yr

(Employer provided)

View job

Regional Sales Support

Major Incident Manager