Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 207 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 189 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 175 reviews)); "Good salary and esxpections of work" ((in 130 reviews)); "Good environment and culture" ((in 129 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 95 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

51% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Mar 27, 2015

Caveat Emptor

Aml compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Global enterprise, with a laid back, agile environment. outstanding benefits and in an area of financial services (msb) not considered mainstream

Cons

The interview process, and job descriptions don't mean anything to management and HR. Once you are in the door, either do as you are told or expect to be intimidated to resign.

1.0

Mar 26, 2015

Horrible place to work.

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

Good Co-workers. Free coffe, tea and fruit. Occaisional pizza lunches. Nothing else to say in this area unfortunately.

Cons

Low pay for the work you are required to do. Poor management. High turnover. No bonuses if u are under a grade 10 but still expected to go over and beyond to get the work done. Enjoyed working for this company better when it was TGBP.

1.0

Mar 23, 2015

Turned into a nightmare

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Four weeks of vacation. Some great individuals still left in the company. Small office perks like fruits, candy and Friday breakfast.

Cons

This was a good place still three years ago, but has since turned into a nightmare. Currently key people are leaving in throngs after being thoroughly frustrated with their work. Company is completely aimless with no vision on what to implement and how to get it out. Horribly bureaucratic environment where finger-pointing is common. Lots of individuals who do not collaborate or help in meeting deadlines or targets. Outsourcing development and testing work to India is looking to be a disaster, slowing development even more. Compensation is mediocre and delivering results is not being recognized. Bonus program is a joke and managers retaliate against individuals. Very toxic work environment that has made many employees physically sick.

Viewing 2641 - 2643 of 2,935 Reviews

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Jobs at Western Union

Senior Recruiter, Talent Acquisition

Product Manager, Compliance Systems & Analytics

Personalization & Engagement Product Manager

Vereinigte Staaten von Amerika

$120K - $150K /yr

(Employer provided)

View job

Major Incident Manager

Regional Sales Support