Western Union reviews

3.4

57% would recommend to a friend

(2,935 total reviews)
avatar

Devin McGranahan

50% approve of CEO

49% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Great people, however a lot have left, used to feel like a family and there used to be lots of opportunity. They give people good opportunities to learn and grow, move abroad etc. Not scared to make bold changes.

Cons

Decisions are made, you get part of the way to making it happen and then the landscape changes. No long term goal, just satisfying the shareholders from quarter to quarter. Significant change to regions, leadership, with short-term pressure.

2.0
Nov 20, 2014

A Spoiled Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dynamic, interesting and complex work, multinational environment. Unique customer reach.

Cons

Very "Top-heavy" - too much VPs, Directors and Senior Managers. Too spoiled by the good margins and practically unable to drive change. Not that there are no changes, just the opposite - but they are shallow and doesn't position the company for the future. Spending a lot of money for acquisitions and new fancy ideas that after that simply fail and are folded down. Hiring easy, firing even easier - and this doesn't create a feeling for security and possibility for career development.

3.0
Nov 17, 2014
Recommend
CEO approval
Business Outlook

Pros

The company provides good compensation, health and other benefits. The place has casual dress up with flexible work place so you have a proper work life balance. There are certainly a lot of talented good people.

Cons

The company is going through frequent reorganizations creating unnecessary anxiety and low morale. The company hasn't been good about employee career growth. There's very little investment into employee development (for skills and career growth). Company lacks solid vision and goal. management is poor. Little or no investment in technology.

Viewing 2686 - 2688 of 2,935 Reviews

Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.